B.Sc. (Hons) - Sociology and Social Psychology
M.A. - Social Work
C.Q.S.W. – Certificate of Qualification in Social Work
F.I.T.O.L – Fellow of the Institute of Training and Occupational Learning
NLP Master Practitioner
8 Step™ Coach
Strengthscope™ Accredited Practitioner
Professional Selling Skills™ Master Trainer
Professional Sales Coaching™ Master Trainer
Winning Account Strategies™ Master Trainer
Professional Negotiating Skills™ Master Trainer
Pinpoint Facilitation™ Accredited Practitioner
Specialist Areas of Expertise:
All aspects of selling skills and in call excellence
Account management skills
Positive psychology involving strengths based individual and team interventions
An award winning, published and accredited training and development professional with the ability to assess organisational, group and individual learning needs and meet them in a way that truly challenges attitudes and behaviour. A flexible professional that has held developmental posts in both the public and private sectors including the building and leading of the training department in Britain’s fastest growing pharmaceutical company at the time. Whether built on extensive one-to-one executive coaching experience or the strategic design and delivery of training and development interventions Bob is dedicated to making outstanding contributions to personal and organisational successes.
Built on a solid foundation of successful roles in social work and pharmaceuticals and a commitment to on-going personal development as an NLP Master Practitioner, 8-Step™ coach and StrengthScope™ coach this elected Fellow of the Institute of Training and Occupational Learning welcomes the opportunity to work with you and your team to assess, develop and execute personal and organisational outcomes.
Bob has a long established consulting relationship with the Miller Heiman Group as an expert in pharmaceuticals and is a Master Trainer of Professional Selling Skills™, Professional Coaching Skills™, Professional Negotiating Skills™ and Winning Account Strategies™ among many others programmes.